Start with a short description of the current situation
You do not need a finished specification. Explain what exists now, what is not working, and what you need the system to do next.
Useful context for the first message
Send only what you already know. You do not need to choose the perfect engagement; missing details can be clarified after the first contact.
The system
Include the current website or application, its main purpose, and any known platform, hosting, integration, or access constraints.
The problem
Describe what is blocked, unreliable, difficult to maintain, or missing, and whether there is an immediate operational risk.
The next outcome
Explain what should be possible after the work and mention any real deadline, launch dependency, or scope boundary already known.
Direct contact with the responsible technical lead
Your message goes directly to Dmitrijs Brujevs for review. He will respond personally and identify whether the right first step is clarification, a focused technical assessment, a repair, or planning a larger body of work.
Prefer direct email?
The form is the primary contact route. Direct email remains available as a fallback; do not include passwords, tokens, or private access details.